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Features

The work behind your business.

An AI-assisted digital operations team for your website, bookings, enquiries and customer information. We agree your services and updates before work starts.

Agentic AI + managed operations

AI + people. One team.

We automate what should be automated and manage what still needs people.

Agents handle the routine

Your website assistant answers from approved business information and guides visitors to a booking or enquiry. Our team confirms which AI actions are available in your setup.

People manage the work

Our team builds and maintains your website, booking or enquiry flows and customer information. Content production, campaigns and other managed work are agreed separately.

You keep control

We agree the services, updates and approvals before work starts. Requests that need a person go to the contact you choose, with the details they need.

OneSyncExample workflow
A customer asks

Can I book an appointment on Friday?

OneSync assistantYour information. Your rules.
  1. Customer question
  2. Approved information
  3. Useful answer
  4. Booking or enquiry
Your chosen contact

The conversation and context go with it.

Illustration · actions follow your settings

Website, booking and enquiry support are configured around your agreed services.

Business information becomes approved action.

Your website assistant answers from approved business information and helps visitors reach a booking or enquiry. Our team maintains the setup and agreed updates. Available AI actions are confirmed with you.

Talk to our team

Website & services

Show your services or menu, with clear prices and details.

Your business website

A website on your own domain, built and maintained with your business information. Support for multiple languages, mobile layouts and technical SEO.

Services, prices & menus

Organise services or menu items into categories. Update descriptions, prices and availability from your dashboard.

Your customers

Keep customer details, enquiries and history together in a simple CRM.

A simple CRM

Keep customer details, conversation history and enquiries together. Use your own fields and follow up with the right context.

Bookings & conversations

Take bookings and venue enquiries, answer website questions and hand conversations to your team.

Bookings & schedules

Set booking rules, capacity and availability. Keep reservations and confirmations organised in your calendar.

Venue hire & group enquiries

Show your spaces and collect venue hire or group enquiries, so your team can review the request and follow up.

Website chat

Help visitors with questions using your business information, guide them to booking and hand the conversation to your team when needed.

Connected to your business

Third-party integrations

Bring the tools you already use into the conversation.

We review your existing website, booking tools and contact channels with you, then confirm which connections are available for your setup.

Discuss your tools

The features and services in your setup are agreed with you. See pricing →

See Onesync in action.

A walkthrough built around your business.