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Industries / Home services & trades

From the first enquiry to the next job.

A clear website, organised enquiries and customer communication that keeps up while your team is on site.

Your service businessWebsite chat

Can I request a quote for work at my property?

Yes. Tell us about the work and your area, and our team will follow up.

Answered with Onesync Brain
Example workflow

Agentic AI + managed operations

AI + people. One team.

We automate what should be automated and manage what still needs people.

Agents handle the routine

Your website assistant answers from approved business information and guides visitors to a booking or enquiry. Our team confirms which AI actions are available in your setup.

People manage the work

Our team builds and maintains your website, booking or enquiry flows and customer information. Content production, campaigns and other managed work are agreed separately.

You keep control

We agree the services, updates and approvals before work starts. Requests that need a person go to the contact you choose, with the details they need.

OneSyncExample workflow
A customer asks

Can I book an appointment on Friday?

OneSync assistantYour information. Your rules.
  1. Customer question
  2. Approved information
  3. Useful answer
  4. Booking or enquiry
Your chosen contact

The conversation and context go with it.

Illustration · actions follow your settings

Website, booking and enquiry support are configured around your agreed services.

Home services & trades

Every step. Working together.

From being found to the next conversation. See what each tool does for your business.

01

Get found.

Show your services, service areas and existing work clearly, so people know whether you can help.

Your service businessYour website
Your service business
Services & prices
Clear prices
Opening hours
Your service businessServices & prices
Example workflow
Your business website
Give people one clear place to understand your offer and take the next step.
Services & areas covered
Show the jobs you do and the areas you cover so people know whether you can help.

02

Make booking easy.

Collect the job details and a preferred site-visit time without interrupting your team on a job.

New enquiry · Site visitBooking confirmed
Added to your calendar
Team notification
New booking

A customer has booked. Your team has the details.

Example workflow
Site visits & quote requests
Collect the job details and a preferred site-visit time without interrupting your team on a job.
Website conversations
Answer visitors where they are browsing, using your business information.

03

Keep every customer in view.

Keep contact details and enquiries together.

Customer

Conversations and visits together

Customer details saved
Recent enquiries
New enquiry · Site visit

Your enquiry is saved. Our team has the details.

Example workflow
Job & customer history
Keep the property enquiry, contact details and previous conversations together for repeat work.

Onesync Brain

One brain. Less work between systems.

Your website, enquiries, bookings and customer information work together with one shared business context.

Your business information

Services · Availability · Customer history

Onesync Brain

Understands. Answers. Coordinates.

The next step, connected

Reply sent · Booking updated · Team informed

Example workflow

You set the rules. OneSync’s managed team or your own staff takes over, as agreed.

Website conversations
Answer visitors where they are browsing, using your business information.
Mini CRM & customer history
Keep contact details, visits and conversations together so customers do not need to start again.
Third-party integrations
Connect supported tools so information can move between systems. We confirm your connections during setup.

A clear start. Help all the way.

Can I keep my current tools?

We review your existing tools and confirm available connections as part of your setup.

Who handles the setup?

Our team helps build and connect your agreed website, booking and customer setup.

What can AI do automatically?

Your website assistant answers from your business information. Requests that need a person are passed to your team.

Industries

Built around the way you work.

See how Onesync fits your business.