From hungry guests to regulars.

Your website, menus, bookings and guest conversations — connected around the way your restaurant works.

Book a demo Explore all features

Friday · 19:00 · Four guestsBooking confirmed

Added to your calendar

New booking

A customer has booked. Your team has the details.

Example workflow

Agentic AI + managed operations

AI + people. One team.

We automate what should be automated and manage what still needs people.

Agents handle the routine

Our agents understand requests, use your business information and take approved actions: handle bookings, update customer records, route cases and follow up.

People manage the work

OneSync’s managed team handles content, campaigns, social media, customer support, escalations and ongoing optimisation within your agreed scope.

You keep control

We agree what agents may do, what needs approval and who takes over. OneSync’s team or your own staff handles exceptions, with the conversation and context attached.

OneSyncExample workflow

A customer asks

Can I move my booking to Friday?

OneSync agentYour information. Your rules.

Customer request
Business information
Approved action
Record updated

Human handover when needed

The conversation and context go with it.

Example workflow. Available actions, integrations and human coverage are confirmed in your scope.

Restaurants & cafés

Every step. Working together.

From being found to the next conversation. See what each tool does for your business.

Get found.

Help guests find your menu, opening hours and location before they decide where to eat.

Google

restaurants near me

Your restaurantYour restaurant

See the menu, opening hours and book your next table.

Onesync BrainWorking in the background

SEO · AI / LLM

Competitors checked

Website content improved

Example workflow

Your business website: Give people one clear place to understand your offer and take the next step.
Search engine optimisation: Help customers find your services and location when they search on Google.
AI / LLM visibility: Make your business information easier for AI assistants to understand and surface in relevant answers.
Competitor monitoring: See how nearby alternatives appear online and where your business can improve.
Automatic SEO improvements: Let Brain improve website content within your settings, using search signals and competitor insights.
Google Business Profile: Keep your hours, services and business details clear where customers look for them.
Visibility & ranking insights: Follow the searches and pages that bring attention to your business, and see what needs work.

Help them choose.

Answer questions about tables, menus and catering. Keep reservations and larger requests organised.

Your restaurantWhatsApp

Can we book a table for four on Friday?

Of course. Would 19:00 suit you?

Answered with Onesync Brain

Example workflow

Menus, prices & dietary details: Put menus, prices and dietary information in one clear place so guests can choose before they arrive.
Website conversations: Answer visitors where they are browsing, using your business information.
AI replies & customer support: Agents handle routine requests. OneSync’s managed team or your own staff takes over within your agreed coverage.
Reviews & replies: Show customer feedback and respond thoughtfully, so new customers can choose with confidence.
Support tickets & handovers: Turn questions that need attention into organised tickets with the conversation attached.

Make booking easy.

Turn a table enquiry into a reservation with the date, time and party size together.

Friday · 19:00 · Four guestsBooking confirmed

Added to your calendar

New booking

A customer has booked. Your team has the details.

Example workflow

Table reservations: Turn a table enquiry into a reservation with the date, time and party size together.
AI booking changes & cancellations: Handle routine changes under your rules and keep the booking details up to date.
WhatsApp text & voice notifications: Receive booking and customer updates on your business WhatsApp, in text or voice.
Catering enquiries: Collect dates, guest numbers and requirements together so larger requests are easier to handle.

Bring them back.

Keep guest conversations together. Use loyalty and useful follow-ups to give people a reason to return.

Example workflow

Guest history: Keep guest details, previous visits and conversations together for a more personal welcome.
Loyalty & rewards: Recognise returning customers and give them a clear reason to come back.
AI follow-ups: Continue useful conversations after an enquiry or visit, following your timing and rules.
Managed content with AI assistance: Our team prepares and reviews your agreed content, with AI helping on repetitive work.
Managed social media: Our team plans and prepares your social content, with channel formats and approvals together.
Email campaigns: Send offers, news and event invitations to your customer lists, with a clear link back to your business.
SMS campaigns: Reach customers with a short, timely message for an offer or event, and a direct link to act.
TV displays: Show menus, offers and business updates on your screens without updating them separately.
Campaigns & advertising: Bring your campaigns and website together so interested people reach a relevant next step.

Onesync Brain

One brain. Less work between systems.

Your website, customer conversations and daily work share the same business information. Onesync Brain turns that context into answers and actions.

Your business information

Services · Availability · Customer history

Onesync Brain

Understands. Answers. Coordinates.

The next step, connected

Reply sent · Booking updated · Team informed

Example workflow

Set the rules for automatic actions. OneSync’s managed team or your own staff takes over, as agreed.

One connected AI brain: Use the same business context for customer replies, website improvements and routine actions.
Staff invitations & permissions: Invite your team and give each person access to the work they are responsible for.
Tasks & schedules: Keep the work, the person responsible and the next step together.
Stock & inventory: Keep an overview of stock alongside the daily work it supports.
Third-party integrations: Connect supported tools so information can move between systems. We confirm your connections during setup.

Connected in the everyday

The right update. To the right place.

Keep customers informed and your team up to date.

New booking
The appointment and customer details are together.
A voice update for you
Listen to the latest business update.
Your team is needed
A customer conversation is ready for a handover.

Example workflow

Stay in the loop.

Get booking changes and customer updates on your business WhatsApp, in text or voice.

See how it works

To your customer listYou’re invited.

Our next event is ready. Come and join us.

A short reminder. A direct booking link.

Example workflow

Bring customers back.

Our team prepares your agreed email and SMS campaigns. AI helps with the repetitive work; people review.

See how it works

Can I change my booking?

Of course. What day would suit you?

Answered with Onesync Brain

Example workflow

Answer customer questions.

Agents use your business information. OneSync’s team or your own staff takes over, as agreed.

See how it works

Booking updated

Onesync Brain

Follow-up

Customer record and team updated

Example workflow

Keep the next step connected.

Update the customer record, notify your team and follow up automatically within your settings.

See how it works

Some of the businesses we work with.

Choose a business below. Explore their website.

lunchzonen.se

Lunchzonen

lunchzonen.se

Visit site

A clear start. Help all the way.

Can I keep my current tools?

We review your existing tools and confirm which connections are available during setup. Your agreed scope makes the integrations clear.

Who handles the setup?

OneSync builds and connects your setup. Your dedicated contact coordinates the managed work and ongoing reviews in your plan.

What can AI do automatically?

We agree the rules for routine replies, bookings, follow-ups and website improvements. Requests outside those rules go to OneSync’s managed team or your own staff, with the conversation attached. Human coverage is defined in your scope.

Industries

Built around the way you work.

See how Onesync fits your business.

Let’s walk through your business.

Book a demo See pricing