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Industries / Restaurants & cafés

From hungry guests to regulars.

Your website, menus, bookings and guest conversations — connected around the way your restaurant works.

Friday · 19:00 · Four guestsBooking confirmed
Added to your calendar
WhatsApp
New booking

A customer has booked. Your team has the details.

Example workflow

Restaurants & cafés

Every step. Working together.

From being found to the next conversation. See what each tool does for your business.

01

Get found.

Help guests find your menu, opening hours and location before they decide where to eat.

Your restaurantYour restaurant

See the menu, opening hours and book your next table.

Onesync BrainWorking in the background
SEO · AI / LLM
Competitors checked
Website content improved
Example workflow
Your business website
Give people one clear place to understand your offer and take the next step.
Search engine optimisation
Help customers find your services and location when they search on Google.
AI / LLM visibility
Make your business information easier for AI assistants to understand and surface in relevant answers.
Competitor monitoring
See how nearby alternatives appear online and where your business can improve.
Automatic SEO improvements
Let Brain improve website content within your settings, using search signals and competitor insights.
Google Business Profile
Keep your hours, services and business details clear where customers look for them.
Visibility & ranking insights
Follow the searches and pages that bring attention to your business, and see what needs work.

02

Help them choose.

Answer questions about tables, menus and catering. Keep reservations and larger requests organised.

Your restaurantWhatsApp

Can we book a table for four on Friday?

Of course. Would 19:00 suit you?

Answered with Onesync Brain
Example workflow
Menus, prices & dietary details
Put menus, prices and dietary information in one clear place so guests can choose before they arrive.
Website conversations
Answer visitors where they are browsing, using your business information.
AI replies & customer support
Handle routine questions on chat and business WhatsApp. Pass the conversation to your team when needed.
Reviews & replies
Show customer feedback and respond thoughtfully, so new customers can choose with confidence.
Support tickets & handovers
Turn questions that need attention into organised tickets with the conversation attached.

03

Make booking easy.

Turn a table enquiry into a reservation with the date, time and party size together.

Friday · 19:00 · Four guestsBooking confirmed
Added to your calendar
WhatsApp
New booking

A customer has booked. Your team has the details.

Example workflow
Table reservations
Turn a table enquiry into a reservation with the date, time and party size together.
AI booking changes & cancellations
Handle routine changes under your rules and keep the booking details up to date.
WhatsApp text & voice notifications
Receive booking and customer updates on your business WhatsApp, in text or voice.
Catering enquiries
Collect dates, guest numbers and requirements together so larger requests are easier to handle.

04

Bring them back.

Keep guest conversations together. Use loyalty and useful follow-ups to give people a reason to return.

Create once. Share from Onesync.
Post or event · Link includedOur new seasonal menu is here.

Choose where to share

  • Facebook
  • Instagram
  • TikTok
  • Snapchat
Email campaignsSMS campaigns
CRM · Loyalty · Follow-ups
Example workflow
Guest history
Keep guest details, previous visits and conversations together for a more personal welcome.
Loyalty & rewards
Recognise returning customers and give them a clear reason to come back.
AI follow-ups
Continue useful conversations after an enquiry or visit, following your timing and rules.
AI content creation
Turn your services, offers and business updates into content without starting from a blank page.
Social sharing from one place
Create a post or event and share it to Facebook, Instagram, TikTok and Snapchat from Onesync.
Email campaigns
Send offers, news and event invitations to your customer lists, with a clear link back to your business.
SMS campaigns
Reach customers with a short, timely message for an offer or event, and a direct link to act.
TV displays
Show menus, offers and business updates on your screens without updating them separately.
Campaigns & advertising
Bring your campaigns and website together so interested people reach a relevant next step.

Onesync Brain

One brain. Less work between systems.

Your website, customer conversations and daily work share the same business information. Onesync Brain turns that context into answers and actions.

Your business information

Services · Availability · Customer history

Onesync Brain

Understands. Answers. Coordinates.

The next step, connected

Reply sent · Booking updated · Team informed

Example workflow

Set the rules for automatic actions. Your team takes over whenever a person is needed.

One connected AI brain
Use the same business context for customer replies, website improvements and routine actions.
Staff invitations & permissions
Invite your team and give each person access to the work they are responsible for.
Tasks & schedules
Keep the work, the person responsible and the next step together.
Stock & inventory
Keep an overview of stock alongside the daily work it supports.
Third-party integrations
Connect supported tools so information can move between systems. We confirm your connections during setup.

Connected in the everyday

The right update. To the right place.

Keep customers informed and your team up to date.

  • New booking

    The appointment and customer details are together.

  • A voice update for you

    Listen to the latest business update.

  • Your team is needed

    A customer conversation is ready for a handover.

Example workflow

Stay in the loop.

Get booking changes and customer updates on your business WhatsApp, in text or voice.

See how it works
To your customer listYou’re invited.

Our next event is ready. Come and join us.

A short reminder. A direct booking link.
Example workflow

Bring customers back.

Create email and SMS campaigns from your customer lists, with a clear next step.

See how it works

Can I change my booking?

Of course. What day would suit you?

Answered with Onesync Brain
Example workflow

Answer customer questions.

Brain answers with your business information. Your team steps in when needed.

See how it works
Booking updated
Onesync Brain
Follow-up
Customer record and team updated
Example workflow

Keep the next step connected.

Update the customer record, notify your team and follow up automatically within your settings.

See how it works

Some of the businesses we work with.

Choose a business below. Explore their website.

A clear start. Help all the way.

Can I keep my current tools?

We review your existing tools and confirm which connections are available during setup. Your agreed scope makes the integrations clear.

Who handles the setup?

Our team builds and connects your agreed setup. As a customer, you have an assigned contact to help you get started and keep things running.

What can AI do automatically?

You choose the rules for routine replies, bookings, follow-ups and website improvements. Requests that need a person come to your team, with the conversation attached.

Industries

Built around the way you work.

See how Onesync fits your business.

Let’s walk through your business.